Refund Policy

The Company offers a 30-day pro-rata money back guarantee with all hosting accounts. Refund requests are dealt by the support team and customers can cancel their account or file for a refund by logging into their account and submitting a ticket or by contacting our support desk via telephone or email. Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in INR , and will reflect the exchange rate in effect on the date of the refund. Any hosting addons or domain purchases or hosting renewals are ineligible for a refund along with if you break these terms and conditions or if a refund request is made after the 30-days period for hosting accounts or if you deliberately open new hosting accounts to avoid paying the renewal fee. The Company reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. All refunds are subject to this fluctuation and The Company is not responsible for any change in exchange rates between time of payment and time of refund.

Acceptable Usage Policy

The Company strives to maintain a high-level of service, and a lot of customers depend on our high standards of quality. As such, we will not provide services to those that are using our services for:

Hacking, which includes, for example penetrating or attempting to access, without authorization, another computer or network. Port scans, stealth scans, and fraudulent credit card “phishing” techniques are also prohibited.

Hosting of files or other data that infringes on another’s copyright or other intellectual property rights.

Spamming, or sending of bulk unsolicited email. We maintain a strict policy on spamming, which includes the sending of unauthorized commercial messages by use of our services, or by maintaining an open SMTP connection. We reserve the right to refuse or terminate service based on reasonable indications that you are engaged in spamming of any sort.

Uploading or linking to any content that violates another’s right of publicity or privacy. Distributing hate speech, or any other content that is obscene, abusing, which could be considered libelous and defamatory?

Hosting, storing, or distributing adult or child pornography is strictly forbidden. If any such content is found and brought to our attention, the proper law enforcement agencies will be notified and your account will be suspended. Hosting large amounts of data not specifically tied (“linked”) to your hosting account. The Company. encourages users looking for file storage/backup solutions to seek other services that specialize in this.

Governing Law

The Customer agrees that this Agreement shall be governed in all respects by the laws and courts of the United Kingdom. The Customer agrees that any claim or dispute you may have against Web2host must be resolved by a court located in the United Kingdom without reference to any governing law rules that would result in the application of the substantive law of any other jurisdiction; The Customer hereby waives all rights to any kind of legal actions in any other court and/or under any other law except those of the United Kingdom; The Customer agrees to submit to the personal jurisdiction of the courts located within the United Kingdom for the purpose of litigating all such claims or disputes.